Microphone Permissions Guide
The following instructions are applicable across operating systems—Windows, macOS and Linux. Any variations between web browsers are included.
All steps below assume you are connected to a NetRoadshow-hosted event via web browser.
If you notice any differences from what’s described here, it might be because of updates or settings in your web browser. If you need more help, check the documentation from your browser’s developer or contact your organization’s IT department.
Click the links below to skip ahead to your web browser or to find additional troubleshooting.
Google Chrome
First-Time Access
When the dialog box appears asking to grant microphone permission, select “Allow.”
1. Click the Site Information icon to the left of the address bar, and then Site settings.
4. Return to the event and reload the page to apply the updated settings.
Microsoft Edge
First-Time Access
When the dialog box appears asking to grant microphone permission, select “Allow.”
1. Click the Lock icon to the left of the address bar, and then Permissions for this site.
4. Return to the event and reload the page to apply the updated settings.
Mozilla Firefox
When prompted to grant microphone permission, choose “Allow.” Select the “Remember this decision” checkbox to save your setting for the future.
1. Click the permissions icon to the left of the address bar and then click the ‘X’ to the right to remove the microphone ‘blocked’ status.
Opera
When prompted to use your microphone, click “Allow.”
1. Click the Lock icon to the left of the address bar, and then Site settings.
4. Return to the event and reload the page to apply the updated settings.
Apple Safari
When prompted to grant microphone permission, choose “Allow.” Select the “Remember this decision” checkbox to save your setting for the future.
Changing Microphone Permissions
1. Within Safari, Choose Settings for NetRoadshow
2. Change the microphone option to “Allow.”
3. Once complete, your updated permissions will be saved.
Troubleshooting
Ensure you aren’t muted
Check your mic to see if it has a physical mute button, switch or other control (lift to mute).
Select a default microphone
Your system and browser have settings to define a default microphone. Ensure the proper mic is set for both. Additionally, check to see if audio recording levels are adequate.
Contact IT
Your organization may limit your ability to access certain settings. Please contact your IT administrator if you don’t have permission to change your settings.
More Help
Do you need more help with NetRoadshow Conferencing?
Contact our support team